Family help desk

Support

Answers to common questions, plus how to reach us directly.

+What ages is SKIDOSH designed for?

SKIDOSH is built for children roughly ages 3–9, with content and difficulty that adapts as a child grows. Every child profile is set up with their own age so they only see age-appropriate activities.

+Is SKIDOSH free?

Yes. SKIDOSH is free to download and includes free activities in every category. A SKIDOSH Premium subscription unlocks the full library and extra features like read-aloud narration and an adaptive learning path.

+How do I manage or cancel my subscription?

Subscriptions are billed and managed entirely through the Apple App Store or Google Play — open your device’s subscription settings to view, change or cancel. Deleting the app does not cancel a subscription.

+How do I set screen-time limits for my child?

Open the Parent Dashboard from your child’s profile (behind the parent PIN) to set daily limits and review each child’s progress.

+Does SKIDOSH show ads or collect data for advertising?

No. SKIDOSH has no third-party ads, no ad networks, and does not use advertising identifiers or behavioral advertising. See our Privacy Policy for the full details.

+How do I delete my account or my child’s data?

Use "Delete All Data" in the Parent Dashboard, or visit our Delete Your Data page — no need to have the app installed.

Still need help?

Email us and we'll get back to you — include your account email and a short description of the issue so we can help faster.

Looking to delete your data instead? Go to Delete My Data